Tuesday, June 5, 2007
Posted by Jason Dunn in "Zune Talk" @ 04:14 PM
Channel 9 has published an audio interview that talks about the product support experience for the Zune. This interview seems to be "by support people, for support people", so it might not interest everyone. It's interesting to hear about how the Zune support experience was created to match the overall Zune product experience. I've noticed that when calling in - the automated voice is just a bit different than anything else you'll hear at most tech support lines.