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All posts tagged "store"


Wednesday, August 17, 2011

Zune Marketplace Semi-Live in Canada, Official soon?

Posted by Adam Krebs in "Zune Media" @ 01:45 PM

http://zunited.net/2011/08/music-do...lease-imminent/

"So as you now know, traces of the Canadian music Marketplace have shown up a few times quite late at night. This time though, I was able to pull a digital “stakeout” and dig a bit deeper into the availability. As I had previously posted, purchases and individual artist pages were unavailable and would throw an error message back to me, yielding nothing usable or interesting. Last night at 11:24 pm I tried a search for The Bird and the Bee and to my surprise, it showed up with a picture and the artist’s albums available on the Marketplace. Before the network went back down I clicked on a song that I wanted to purchase and viola! It worked! No error message telling me that those services “are not available in my region.” The song downloaded without error and I have officially purchased my first song through the Zune Marketplace."

While Zune users in the U.S. have had the ability to buy and rent music, movies, and TV shows for as long as they've been offered on the Marketplace, international users (like our own Jason Dunn, from Canada) have generally been treated like second-class citizens, gaining access several years late or not at all. The situation was fixed somewhat in 2009 with the introduction of Movies and TV shows to Canada, U.K., France, Italy, and others, but still no music store. This seems to be changing, as Zunited's Josh Martin noticed that the Marketplace was often live in Canada during the night, an indication of them testing the service for a possible upcoming launch. That he was able to search for and purchase music is definitely a good sign of an international launch, but it seems a bit odd they'd flip the switch to allow public users before making an official announcement. Here's hoping we hear something soon. The Marketplace needs to go international. And fast.


Tuesday, November 14, 2006

How to Request a Refund for Unused MSN Music Credit

Posted by Darius Wey in "Thoughts Media Off Topic" @ 09:00 AM

http://music.msn.com/help/music/changes

The remaining FAQs concerning the retirement of MSN Music have just been updated - namely, the steps to take to have unused MSN Music credit refunded to you. Read on for the details.



"I have a promotional pin or song certificate for MSN Music, how can I redeem my certificate?

You may request a refund for the value of your promotional pin or song certificate. To do so, first activate you pin or certificate by following these steps:

1. Go to http://music.msn.com/redeemgift
2. Login using your existing MSN Music account or select the Create Account option
3. Enter the PIN on the certificate

This will add the available tracks on your pin or certificate to your promotional account balance. Then request a refund for your promotional account balance by selecting the request refund link from the following page http://music.msn.com/user.

I have an unused promotional account balance with MSN Music, what should I do?

You can request a refund of your unused promotional account balance by selecting the request refund link from the following page http://music.msn.com/user. You will need to login in to your MSN Music account to access this page and request your refund."


Friday, November 3, 2006

MSN Music Hangs Up the Boots

Posted by Darius Wey in "Zune Talk" @ 08:53 AM

http://music.msn.com/help/customer.aspx

"Beginning November 14th, 2006, MSN Music will no longer offer music downloads through the MSN Music store. The "Buy" buttons that you are used to seeing on the MSN Music album and artist pages will change to links that connect you to Zune and Real Rhapsody."



If you were one of the many who said that some of Microsoft's existing music stores would die in favour of the Zune Marketplace, you get a brownie point. Starting November 14, customers of MSN Music (a giant in the United States, Australia, and parts of Europe) will be referred to the Zune Marketplace and Real Rhapsody for online music purchases. What will this mean for songs you've already purchased? Not much. They'll still play in accordance with the existing DRM rules (five authorised computers, support for CD burning, and transfer to compatible PlaysForSure devices), and will still receive support from Microsoft even after the store closes its doors. Furthermore, any existing credit will be refundable on or after November 14, though whether this will be able to be channeled into Microsoft Points is still uncertain.

On to the bigger picture, the death of MSN Music probably won't affect the US all that much. After all, with URGE, Rhapsody, and (soon) the Zune Marketplace up and running, customers will have plenty of choice as far as PlaysForSure and Zune devices are concerned. What's not yet known is whether MSN Music stores outside of the US will also hang up the boots on November 14. If so, this will be an extremely damaging move. In Australia, for example, nineMSN Music is the largest Microsoft-based online music store (the iTunes Store takes the cake for being the largest overall). Its death would force consumers to look at lesser offerings, at least while the Zune remains a US-only release. As you can see, there are many questions that remain unanswered. Hopefully, this will become clearer in the coming days.


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